3 in 4 loans that are payday have cause of grievance to Ombudsman

3 in 4 loans that are payday have cause of grievance to Ombudsman

The Citizens guidance solution throughout the British urges pay day loan clients to fight straight right back against unscrupulous loan providers.

Three in four payday borrowers who got advice through the people guidance customer solution was in fact addressed unfairly by their lender and could have grounds for the official issue into the Financial Ombudsman provider, claims the nationwide charity.

Citizens Advice’s in level analysis of 665 pay day loan cases, reported to its customer solution between 1 January and 30 June 2013, discovers that at the very least 76percent might have grounds for the state problem to your Financial Ombudsman including:

  • 1 in 5 had been feasible situations of fraud – where an individual had been chased for the loan that they hadn’t applied for.
  • A lot more than a 3rd involved problems with constant re re re payment authorities including cash that had not been authorised to be taken.
  • 12% included harassment whereby lenders pester people who have calls and texting instead of accept repayment that is affordable. (more…)

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